Frequently Asked Questions

Where do I address support questions related to OOPIC Pro?

How often are product upgrades available and can I give input regarding new features and functionality?

What platforms are supported for OOPIC Pro?

Why does OOPIC Pro crash or give non-physical results with my input file?

Can OOPIC Pro be invoked from the command line in batch mode on the OS X platform?

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Where do I address support questions related to OOPIC Pro?
Visit the support page to learn how to contact Tech-X support.

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How often are product upgrades available and can I give input regarding new features and functionality?
New updates are available approximately every 12 months. To give your input regarding new features and functionality, email ideas to sales. For upgrade pricing, visit the purchase page.

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What platforms are supported for OOPIC Pro?
Microsoft Windows, Linux and Mac OS X operating systems are supported for OOPIC Pro.

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Why does OOPIC Pro crash or give non-physical results with my input file?
Input files may be formated incorrectly, contain syntax errors, or contain non-physical modeling parameters. Please check that your input file for these common problems:

• Be sure to use the syntax and file format as described in the OOPIC Pro User's Guide.
• Ensure the region is completely surrounded by particle boundaries
• Ensure that your cell size and time step are chosen to satisfy the Courant condition
• Ensure that your model parameters are chosen to resolve the plasma frequency

If you check all of these and still have problems, visit the support page to contact Tech-X support.Yes. This can be done by running the raw binary inside the "App" directory from within a shell. Command line options are described in the User's Guide.

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Can OOPIC Pro be invoked from the command line in batch mode on the OS X platform?
Yes. This can be done by running the raw binary inside the "App" directory from within a shell. Command line options are described in the User's Guide.

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